Refund Policy
Last Updated: December 22, 2025
At JUPITERCOOL PRIVATE LIMITED, we want to ensure that you are 100% happy with your purchase.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our software subscriptions. If you are not satisfied with our software for any reason, you may request a full refund within 30 days of your initial purchase.
2. How to Request a Refund
To request a refund, please email us at contact@jupitercool.com with your Order ID or License Key. We will review your request and process your refund within 3-5 business days.
3. Paddle Refunds
Since our order process is conducted by our online reseller Paddle.com, refunds will be processed through their system and returned to the original payment method used.